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Are TST certificates reliable?

If you walk into a real-world casino in the US, you can be reasonably sure the games are fair. Each state runs oversight of the casinos’ operations and, so far as it can, ensures we all have a reasonable chance of winning. Put another way, real-world casinos have a claim to be transparent. Unfortunately, the same cannot be said about the online gambling world. Most of the virtual casinos are based in countries interested only in taking the licence fees. This produces a real lack of transparency so that, even when there are legitimate complaints made and the regulators “investigate”, there’s little to explain what the investigators actually do and how aggressively they enforce control over the casinos in their countries. It’s all about killing the goose laying the golden jackpots. If the regulators are an effective police force, the casinos will move their virtual operations elsewhere and the state treasury loses out.

Which brings us to the certificates issued by Technical Systems Testing (TST). This is an organization making its living by compliance testing games and it works closely with the regulators in Canada, the UK, Australia and other countries with developed gambling industries. Most recently, it has been certifying the random number generators used online. All the fair and honest sites based in highly regulated countries like the UK carry certificates such as those issued by TST. So how reliable are the TST certificates?

As TST honestly states on its own site, it’s not a policing body. It works in the same way as the auditing profession. It looks at what it is given and gives its opinion. Because of the nondisclosure agreements it signs, it can never discuss how or why some certificates are (or are not) issued. You have to take on trust the assertion that TST is an independent body and gives an unbiased opinion. This is rather like the defense raised by the rating agencies in the financial meltdown. They certified the investments issued by the banks as AAA only to see them worth nothing a few months later. When an organization depends on the fee income from a single source, there’s an inevitable conflict of interest. If you do not certify, you get no fee income.

But, the real question comes about what happens to the software TST tests and certifies fair. As it rightly says, it’s not a policing body and it’s not a regulator. It has no power to check whether the software it verified is the software in play a few weeks later. For any certificate to be worth the pixels used to display it on a screen, there should be monthly testing on site. With Bodog and other casino games operators using TST certificates in their press releases, the burden of proof is now on TST to prove its certificates have real value. As it stands, there would seem to be every chance that TST could end up in the same unhappy position as the auditors who declared Enron accounts a fair representation of its trading position. Without regular, routine and random testing on site, there would seem no guarantee the certificates show fair and honest casino games in play.

What’s new in the casino world?

The world never stands still too long. If it does, this may mean it’s dying and has nowhere else to go. The eternal question for every business lucky enough to hit a winning formula is whether to change it and, if so, by how much and how quickly. In one shape or form, casinos have been around for centuries. They were gambling in Ancient China and Rome long before anyone thought of building in the Nevada desert. Yet, the basic idea has remained the same. If your luck is in, a small bet will win you a fortune. It’s a remarkably seductive temptation. Just think. All you need is for the dice to fall just so, or the next card to be the 8. The games may change their appearance, but the principle of betting on the outcome of random events remains the same. To that extent, gambling never changes and probably never will change significantly. If there is change, it’s superficial. Say, from the one-armed bandit invented by Charles Fey to the video slots version you start by the press of a button. This makes the arrival of online casinos the first real revolution for at least a century. People have always gathered together to gamble. It could be in a friend’s home, a private club or a place with public access (often condemned as a “den”). The internet does away with the requirement for a “place”. Now people can stay home and still enjoy the pure experience of gambling. It avoids the inconvenience and expense of travel, buying food and drinks in more impressive surroundings and, in many cases, finding somewhere to stay overnight. All you have to tolerate is the quality of the animation and the annoying soundtrack of “live” players and the games. Over the last decade, real world casinos have come under real competitive pressure. They are not doing too well. But, before you all celebrate, this means the states take less in revenue and, as their deficits rise, tax hikes may have to fill in the gap.

This article brings two “back-to-basics” gambits by the competing forms. Let’s start in Atlantic City. There has been a significant drop in the number of players in all venues and for all games. The recession is biting hard. So, albeit only on a trial basis, the management has gone back to the $2 game at two blackjack tables. The thinking is easy to explain. High table minimums frighten away the learners and the more conservative gamblers. People want the maximum gambling experience for the least possible outlay. The casino assures us that, if the trial is a success, more tables will go back to the $2 minimum. Except there’s a twist. If you only bet in the range $2 to $5, you pay a fee of 25 cents per hand as a “contribution toward the operating costs”. It seems casino managements cannot resist biting gamblers in the ass.

Going to blackjack online, Microgaming is introducing a live dealer version. You will be able to interact with the no doubt sexy dealer through the wonder of streamed video. Better still, it makes the online experience more obviously “fair”. Although we have all come to trust the RNG, it’s always more reassuring to see someone deal real cards. Others can also Bet Behind on the seated players and you can book a seat with your favorite dealer. It will be interesting to see whether live dealers represent a new nail in the real world casinos’ coffin.